Effective Date: 01-September-2023
1. Refund Eligibility
- You may be eligible for a refund under the following circumstances:
- You have been incorrectly charged.
- You have canceled a service within the specified refund period.
- We are unable to provide the service you paid for due to unforeseen circumstances.
2. Refund Process
To request a refund, please contact our customer support team at greymatterventure@gmail.com within the applicable refund period. We will review your request and process your refund within 5 business days.
3. Refund Methods
Refunds will be issued using the original payment method used for the transaction.
4. Non-Refundable Services
Some services may be non-refundable, and this will be clearly indicated at the time of purchase.
5. Changes to this Refund Policy
We may update this Refund Policy to reflect changes in our refund practices or for other operational, legal, or regulatory reasons.
The revised policy will be effective immediately upon posting on our website.
6. Contact Information
If you have any questions or concerns about our refund policy, please contact us at greymatterventure@gmail.com.